Feedback

We at Gelato Delight aim to bring all of our customers the very best value for money, services and food around Congelton. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

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Jade, 24 Jan 2021

Great, quick service

Natalie, 23 Jan 2021

Delivery said 48 minutes. We waited 1 hour and 30 minutes for 2 milk shakes and 1 cookie dough. When the order arrived the cookie dough was missing so I phoned up and the lady on the phone said she would have it sent to me straight away. I have now been waiting 30 minutes for my missing dessert, our family now have not been able to have their treat together and we are still waiting. I am not happy with the service we have received tonight- very disappointed.

Jodie, 22 Jan 2021


Karl, 30 Dec 2020

Average

Nath, 19 Dec 2020

Long on delivery

Nath, 09 Dec 2020

Portions abit small

Nath, 09 Dec 2020

Cookie dough was raw and sloppy, it was sent double chocolate instead of normal cookie dough with no call to inform us when I cant eat alot of chocolate. And ice cream was liquid. Called and got offered another one. But not what I ordered so didn't want one. Not eaten as dont want to be ill.

Anonymous , 14 Nov 2020

I love all ur milkshakes

Annabelle, 21 Oct 2020

Waited 1hr 45mins to receive a milkshake that had spilt all over inside the bag. The cookie dough was cold. Absolute shocking quality and I order from you regularly especially on the hot food. Would love to hear back from someone.

Kris, 14 Oct 2020

  Reply : Hi Kris Really sorry to hear about this Pls call into the store for a refund or new order . Faz

Horrific service. I ordered my food at 19:30 and was advised it would be with me within 45 minutes I called them after an hour and was told my food would be with me shortly 25 minutes later still no sign of the food so I called again to be told it would be leaving the shop in the next 2 minutes. After another 25 minutes I called again to be told my food had now left the shop and is on its way to me. By this point it had been an hour and 45 minutes since I ordered the food already 1 hour late for delivery and had just been told they had been having a busy night each time I phoned. Finally after 2 hours and 15 minutes after I ordered it the food arrived. An hour and a half late with no apology from the driver. The food was cold and soggy and looked like it had been sat around for a while before being sent out for delivery So it all ended up in the bin. I will not be ordering from here again!

Becky, 14 Oct 2020

The milkshake was undrinkable As it had a vinegary, acidic taste and was tipped down the sink. Total waste of money considering it was meant to be a treat after a long week.

Sara Brough , 19 Jun 2020

  Reply : Really sorry about that Pls come into the store and ask for a replacement By the way which milkshake was it you ordered? Faz The hotspot Gelato delights

Serving gone off whipped cream is not ok. Serving frozen cheesecake is not ok either. This order was a disaster. We’ve just paid £24 for an order that included two blocks of ice instead of cheesecake and a sundae topped with sour cream. Shame, the ice cream was good. No need to respond. I’ve lost all confidence in you now anyway.

Sarah Millward, 07 May 2020

Really like how there’s a dessert takeaway finally!

Chloe, 24 Sep 2019

Food is always amazing and delivery is on time, the delivery drivers are alway really sweet as well :)

Harriet, 11 Sep 2019

The milkshakes are yummy and would recommend to other people

Naomi, 29 Aug 2019

Quick delivery

Ashley, 17 Aug 2019

Brilliant

Dev, 12 Aug 2019

Best milkshakes

Charlie, 09 Aug 2019

foodHub

Food was amazing! I will be ordering again.

Kim, 27 Jul 2019

Amazing

Leonie, 30 Jun 2019

Amazing

Leonie, 30 Jun 2019

I really like the food from here, Its very nice and it arrived quickly

Kiera Speakman, 27 Jun 2019

A++

Noname, 20 Jun 2019

Can you put chocolate and sauce on the whipped cream please

Lydia, 01 Jun 2019

Best milkshakes in Congleton

Noname, 19 May 2019